frg222 Privacy Policy —
How We Protect Your Personal Data

This Privacy Policy applies to frg222 (accessible at frg222.net), an online gaming and sports betting platform operated for the Philippine market. When this policy refers to "frg222", "we", "us", or "our", it means the operators of the frg222 platform responsible for the personal data of registered players and site visitors.

frg222 is the data controller for personal information collected through the frg222 website and platform. This means we determine the purposes and means of processing your personal data and are responsible for handling it in accordance with applicable data protection law, including the Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 and its implementing rules.

If you have any questions about this Privacy Policy or about how frg222 handles your personal data, please contact our Data Privacy team at support@frg222.net. We aim to respond to all privacy-related enquiries within 15 business days.

frg222 collects personal data through different points of interaction with the platform. The following table outlines the main categories of data we collect and when we collect them:

frg222 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information, or biometric data for standard account purposes. Where government-issued ID documents are collected for age/identity verification, they are processed specifically for that purpose and are not used for any other profiling activity.

frg222 uses your personal data for the following purposes. Each purpose has a specific legal basis, which is set out in Section 4 of this Privacy Policy:

• Account Management: To create, maintain, and administer your frg222 account — including login authentication, account settings, and communication of account-related notifications.
• Transaction Processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and other supported payment methods, and to maintain an accurate transaction history for your account.
• Identity & Age Verification: To verify that you meet frg222's eligibility requirements — specifically that you are 21 years of age or older and are providing accurate personal information. This is both a legal obligation and a player protection measure.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, account abuse, multi-accounting, and other activities that violate frg222's Terms and Conditions or applicable law.
• Regulatory Compliance: To comply with anti-money laundering (AML), know-your-customer (KYC), and other legal obligations that apply to the operation of the frg222 platform.
• Platform Improvement: To analyse how players use frg222 — which games are most played, where navigation issues occur, how quickly pages load on Philippine mobile connections — in order to improve the platform experience.
• Customer Support: To provide effective support when you contact frg222 via live chat or email, including maintaining records of prior interactions so you don't have to repeat yourself.
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behaviour, and to apply responsible gaming tools (deposit limits, self-exclusion) that you have activated on your account.
• Marketing Communications: To send you information about frg222 promotions, new games, and VIP Club benefits — but only where you have opted in to receive such communications or where frg222 has a legitimate interest basis for contacting you about directly relevant offers. See Section 11 for your marketing opt-out rights.

frg222 relies on the following legal bases for processing your personal data, consistent with the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing that is necessary to perform the frg222 service you have signed up for — account management, transaction processing, game access, and support. Without this processing, frg222 cannot operate your account.
• Legal Obligation: Processing required to comply with applicable law, including age verification, AML/KYC obligations, and retention of transaction records for the periods required by financial regulators.
• Legitimate Interests: Processing that serves frg222's legitimate business interests — including fraud prevention, platform security, and product improvement — where these interests are not overridden by your privacy rights. frg222 conducts a balancing assessment before relying on legitimate interests.
• Consent: Where frg222 requests your consent for a specific processing activity — such as optional marketing communications — that consent is freely given, specific, and fully revocable. Withdrawing consent does not affect the lawfulness of prior processing.

frg222 does not sell, rent, or trade your personal data to third parties. We share data only in the following specific circumstances, and only to the extent necessary for the stated purpose:

• Payment Processors: Your payment information is shared with licensed Philippine payment providers — GCash (Mynt/GXI), Maya (PayMaya), InstaPay/PESONet network banks, and card processors — solely for the purpose of processing your deposits and withdrawals. These providers are independently regulated and maintain their own security and data protection standards.
• Game Providers: Game providers such as JILI Technology receive anonymised session data necessary to operate their games on the frg222 platform. Game providers do not receive your name, contact details, or financial information — only the player session data required to run the game.
• Identity Verification Services: Where frg222 uses a third-party KYC/identity verification provider to verify your age or identity, your submitted documents are shared with that provider under a data processing agreement. Documents are used only for verification and are not retained by the provider beyond the verification process.
• Legal and Regulatory Authorities: frg222 may be required by law to disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies. Such disclosures are made only where legally required and to the minimum extent necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of frg222's business, player data may be transferred to the acquiring entity. You will be notified of any such transfer before it occurs, and your data will continue to be handled in accordance with this Privacy Policy.

frg222 uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Here is a plain explanation of what frg222 uses and why:

• Essential Cookies: Required for the platform to function — they maintain your login session, remember your basket/bet selections, and ensure security tokens work correctly. These cannot be disabled without breaking core platform functionality.
• Analytics Cookies: Used to understand how players navigate frg222 — which pages load slowly, which game categories see the most traffic, and where players drop off during registration. This data is aggregated and anonymised. frg222 uses this information only to improve the platform.
• Preference Cookies: Remember your frg222 settings — language preference, notification configuration, and display preferences — so you don't have to reset them every session.
• Fraud Prevention: Certain device fingerprinting technologies are used specifically to detect multi-accounting and fraudulent activity. This is a security measure, not a profiling tool.

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using frg222, but some personalisation features may not function as expected. frg222 does not use third-party advertising cookies or retargeting pixels.

frg222 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to key data categories:

When the applicable retention period expires, frg222 securely deletes or anonymises the personal data. Anonymised data (from which you can no longer be identified) may be retained indefinitely for platform analytics and improvement purposes.

As a Filipino player on frg222, you have the following rights regarding your personal data under the Philippine Data Privacy Act of 2012. These rights are real and exercisable — not just listed on a policy page.

To exercise any of these rights, contact frg222 at support@frg222.net with the subject line "Privacy Rights Request" and include your registered account email address. frg222 will acknowledge your request within 3 business days and provide a substantive response within 15 business days. There is no fee for submitting a rights request.

frg222 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our current security infrastructure includes:

• 256-Bit SSL Encryption: All data in transit between your device and frg222 servers is encrypted using TLS 1.2 or higher — the same standard used by Philippine banks and financial institutions.
• Encryption at Rest: Personal data stored on frg222 servers — including identity documents, contact details, and financial data — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within frg222's systems is restricted on a need-to-know basis. Employees who require access to player data to perform their job function are granted the minimum level of access necessary for that function.
• Regular Security Audits: frg222's security infrastructure is subject to regular third-party penetration testing and vulnerability assessments. Identified vulnerabilities are patched on a priority basis.
• Two-Factor Authentication: frg222 supports and encourages the use of two-factor authentication (2FA) for all player accounts. VIP members are strongly advised to keep 2FA active at all times.
• Incident Response: In the event of a data breach that is likely to result in risk to your rights and freedoms, frg222 will notify affected players within 72 hours of becoming aware of the breach and will take immediate steps to contain and investigate the incident.

While frg222 takes all reasonable measures to protect your data, no online platform can guarantee absolute security. You can reduce your personal risk by using a strong, unique password for your frg222 account and enabling two-factor authentication.

frg222 is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If frg222 discovers that it has inadvertently collected personal data from a minor, that data will be deleted immediately and the associated account will be closed without refund of any deposited funds.

If you are a parent or guardian and believe your child has registered on frg222, please contact us immediately at support@frg222.net. frg222 will investigate the matter promptly and take appropriate action.

frg222 uses age verification as part of the account registration and KYC process specifically to prevent access by minors. This is both a legal obligation and a genuine child protection measure.

frg222 may send you promotional communications about new games, bonuses, VIP Club updates, and platform news. Here is how we handle marketing communications:

• Email Marketing: frg222 sends promotional emails to players who have opted in during registration or at any subsequent point. You can unsubscribe from marketing emails at any time using the unsubscribe link in any frg222 marketing email, or by updating your communication preferences in your account settings.
• SMS Notifications: frg222 may send promotional SMS messages to your registered mobile number where you have opted in to this channel. SMS marketing can be disabled in your account notification settings.
• Essential Communications: Some communications from frg222 are not marketing — they are essential account notifications (deposit confirmations, withdrawal processing, verification requests, account security alerts). These cannot be unsubscribed from as they are part of the service contract.
• No Third-Party Marketing: frg222 does not share your contact details with third-party marketers. If you receive unsolicited marketing that claims to be from frg222 but comes from an unrecognised sender, please report it to support@frg222.net — it may be a phishing attempt.

frg222 may update this Privacy Policy from time to time to reflect changes in our data practices, updates to applicable law, or improvements in how we explain our processes to you. The date at the top of this page always reflects when the policy was last updated.

For material changes — meaning changes that substantively affect how your data is used or your rights as a player — frg222 will send a notification email to your registered address at least 14 days before the changes take effect. Minor clarifications that do not change the substance of our data practices may be applied without advance notice.

Continued use of the frg222 platform after an updated Privacy Policy takes effect constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you may close your account and request deletion of your data in accordance with Section 8.

For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data at frg222, please get in touch through the following channels:

• Privacy Requests: Email support@frg222.net with the subject line "Privacy Rights Request". Include your registered account email address and a description of your request. We aim to acknowledge within 3 business days and resolve within 15 business days.
• General Privacy Questions: For general questions about frg222's data practices, live chat support is available 24/7 and can provide initial guidance. For anything requiring detailed documentation or a written response, email is the preferred channel.
• Data Breach Reports: If you believe your frg222 account or personal data may have been compromised, contact us immediately via live chat or at support@frg222.net marked "URGENT: Security Concern". Our security team monitors this channel around the clock.